FAQ

Sofabo is thrilled to embark on this journey of expansion throughout Asia, and we invite you to join us. Explore our collection, follow us on social media for design inspiration tailored to Asian homes, and stay connected with our newsletter for exclusive updates and offers.

Customer support

1. How do I place an order for a Sofabo sofa?
Placing an order with Sofabo is easy. You can visit our showroom, explore our website, or get in touch with our customer service team. Our team will guide you through the customization options and help you place your order.

2. Can I customize my sofa's design and dimensions?
Absolutely! Sofabo offers a range of customization options, including fabric selection, color choices, and dimensions. We believe your sofa should be a reflection of your unique style and space.

3. What is the typical delivery time for a Sofabo sofa?
The delivery time for your Sofabo sofa may vary depending on factors such as customization and location. Our customer service team will provide you with an estimated delivery timeline when you place your order. Rest assured, we strive to deliver your sofa as efficiently as possible.

4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please contact our customer service team for details on international shipping options and associated costs.

5. What kind of warranty do you provide for your sofas?
We take pride in the quality of our sofas. Each Sofabo sofa comes with a warranty that covers manufacturing defects. The length and terms of the warranty may vary depending on the specific sofa model. Please refer to the warranty information provided with your purchase for details.

6. How can I care for and clean my Sofabo sofa?
Caring for your Sofabo sofa is easy. We provide care and maintenance instructions with each sofa. Generally, regular vacuuming and occasional spot cleaning with a mild detergent are recommended. Specific care guidelines may vary depending on the fabric or material of your sofa.

7. Can I visit a Sofabo showroom near me?
You can visit our location at Room O, 6/F, Camel Paint Bldg, Blk 3, 60 Hoi Yuen Rd, Kwun Tong, KL.


8. What is Sofabo's approach to sustainability and eco-friendliness?
Sofabo is committed to sustainable practices. We responsibly source materials, minimize waste during production, and prioritize eco-friendly choices whenever possible. We aim to reduce our environmental footprint and contribute to a greener future.

9. How can I get in touch with Sofabo's customer service team?
You can reach our friendly customer service team by phone or email. Contact information is available on our website's "Contact Us" page. We are here to assist you with any questions or concerns you may have.

10. Do you offer financing options for sofa purchases?
Yes, we offer financing options to make your sofa purchase more affordable. Please inquire with our customer service team to learn more about available financing plans.